Please choose how you want to leave your message.
Note that when you make a call you will not be answered by an operator. The free form message you leave will be put in writing, translated and made available to the responsible department. Since the message is free form, we strongly advise you to write down the text of your message before your call. Then just read it out loud during the call.
When leaving your message, you will receive your private case number. Never share this number with anyone else. With this number, you can check back for important updates.
Communication with you is essential to the successful handling and completion of your case.

We therefore ask you to check back on the case regularly. So please do not forget to write down your private case number!